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- Sam Wieczorek
Posted:March 5, 2010, 9:30 amHow do you post photo’s, I got a great service call picture for you guys where a guy went above and beyond… Sam
- Brad Chirnside
Posted:March 5, 2010, 8:21 amYes, We have been having problems with code ten vent issues. We have had at least five condensing units out of the 10-12 we have installed crashing and burning. I am taking one off the wall today and replacing it with a brand new RC98. I called tech support and talked with David Sellers [...]
- Sam Wieczorek
Posted:March 4, 2010, 12:11 pmHi Brad, Are you saying no matter how long the vent you are flipping number 1 dip switch? We have installed dozens of these new Rinnai condensing units and have not had one issue whatsoever. We are also on an Island 6 miles out in the North Atlantic Ocean and have been getting nailed by severe [...]
- Brad Chirnside
Posted:March 4, 2010, 8:03 amRINNAI RC98’s. Make sure dip switch one is flipped to a long vent length. Even in standard installs we have had problems with wind tripping a code 10. This has happended at least five times. Call backs stink, flip the switch.
- Tim Fitch
Posted:March 3, 2010, 4:05 pmChris, did you see who is the Rinnai Authorized Service Provider of the Year for the Southeast Region?

